Has your sponsor lost heart? Is there resistance in the C-suite that just won’t listen to persuasion? Is there a militant pocket of non-co-operation blocking your programme? Are you facing reluctance, denial or obstruction – even from within your own team?
Sometimes, people are the biggest barrier to the success of a programme. “People” might include anyone in the process, from the sceptical CEO to the cynical end-user.
Ignition Transformation takes the human factor in digital change programmes very seriously. We regularly support organisations in identifying causes of poor collaboration and non-compliance at all levels in the wider organisation – problems which occur very often in digital change programmes. We also can help you address problems within the programme team, such as weak communication, factionalism or lack of voice.
Plan B
Our Plan B - for “behaviour” – is a specialist division which addresses people, behavioural and attitudinal challenges. We will help an organisation unpick problems arising for human characteristics, attitudes and responses. We use a tailored approach for each unique situation, with a toolkit of techniques including behavioural analysis; focus groups and interviews to pinpoint opinions and attitudes; and psychometrics.
Once we know the why, we can work on the what. We will help you develop a sophisticated persuasion strategy and implement the necessary remedial interventions, such as mediation. We will leave a practical legacy, including better understanding of the team dynamic and concrete plans for continued engagement and communication.
“Simple can be harder than complex. You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.”
Steve Jobs
Ignition
Transformation
Ignition Transformation is the trading name of Toby Consulting Limited